Legal
Driver Disclosure Statement
Effective April 22, 2026 · Issued by Detours Fleet Management · PIPEDA compliant
What data is collected about you
When you use the Detours platform as a driver or contractor for your company, the following personal data is collected:
- Phone number — used as your unique login identifier and for dispatch communications
- GPS location — collected only when you enable tracking in the app; used for live fleet visibility by your company owner. GPS data is retained for 90 days then deleted.
- Proof of Delivery (POD) records — delivery addresses, materials, quantities, photos, and your name as the submitting driver. Retained for 7 years (CRA compliance).
- Truck assignment and haul records — truck number, load cycles, timestamps.
- Fuel expense records — if you submit fuel receipts through the app.
- Vehicle inspection records — checklists and photos submitted during pre-trip inspections.
How your data is used
Your data is used exclusively for:
- Fleet dispatch and job coordination
- Proof of delivery documentation for customers and billing
- Driver payroll and settlement calculations
- Vehicle and compliance record-keeping
- Government-required record retention (CRA 7-year requirement)
Who can see your data
- Your company owner — full access to all records under your company account
- Dispatchers — operational data only (dispatch, PODs, haul records); no access to your payroll figures
- Detours Fleet Management — access for technical support only; never sold to third parties
GPS Tracking
GPS tracking is always opt-in. You control this in the app under your profile. Your company owner may require GPS tracking as a condition of your work arrangement — this should be discussed with your employer separately. GPS tracking only runs while the app is active and you have enabled it.
Your rights
Under PIPEDA, you have the right to:
- Request a copy of your personal data held by Detours
- Request correction of inaccurate data
- Request deletion of your account data (subject to CRA retention requirements)
To exercise these rights, contact: detours-app.com/contact
Data storage
All data is stored in Canada (Supabase — Toronto region) and is not transferred outside of Canada except as required by Twilio for SMS verification codes.