Account Agreement

This Account Agreement ("Agreement") is entered into between Detours Fleet Management ("Provider") and the company or individual creating the account ("Customer"). The Provider will make the Detours fleet management platform available to the Customer during the term of this Agreement.

The Customer receives a 14-day free trial with full access. After the trial period, continued use requires a paid subscription. The Customer is responsible for providing valid payment information before the trial expires. Subscription details, pricing, and billing cycles are set out at detours-app.com/pricing.

The Customer owns all data they enter into Detours (drivers, vehicles, POD records, invoices, settlements). The Provider processes this data solely to deliver the contracted services and as described in Section 4 (Aggregated and De-identified Data). The Provider will not sell or share Customer data in identifiable form. Upon account termination, Customer data is available for export for 30 days, then permanently deleted; de-identified data that no longer identifies the Customer is not subject to deletion.

The Provider may create and use aggregated, de-identified data derived from the Customer's operational use of Detours — such as haul cycle times, plant wait times, haulage rates, tonnage volumes, routes, and seasonal activity patterns — for the purposes of improving the services, developing industry benchmarks and market insights, and conducting analytics and research.

Before any such use, the data is: (a) stripped of all information identifying the Customer, its personnel, its clients, or any individual, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA); and (b) combined with data from multiple customers, such that no output reveals or permits inference of any individual customer's rates, pricing, volumes, or business relationships.

The Provider owns the aggregated and de-identified data and any insights derived from it. This section survives termination of this Agreement. The Customer's identifiable data remains governed exclusively by Section 3 at all times.

The Customer is responsible for:

• Ensuring all users of their account (drivers, dispatchers) have consented to data collection
• Keeping login credentials secure
• Providing accurate company and billing information
• Ensuring their use of Detours complies with all applicable Ontario employment and privacy laws

The Provider is not liable for the accuracy of data entered by users (POD records, fuel receipts, odometer readings). The Provider's total liability is limited to fees paid in the 3 months prior to any claim. The Provider is not liable for indirect, incidental, or consequential damages.

This Agreement is governed by the laws of Ontario, Canada. Any disputes will be resolved in the courts of Ontario.

Either party may terminate this Agreement with 30 days written notice. The Provider may terminate immediately for non-payment or violation of these terms. Upon termination, the Customer retains access to their data for 30 days for export.