Legal
Account Agreement
Last updated: April 22, 2026 · Governing law: Ontario, Canada
1. Parties and Services
This Account Agreement ("Agreement") is entered into between Detours Fleet Management ("Provider") and the company or individual creating the account ("Customer"). The Provider will make the Detours fleet management platform available to the Customer during the term of this Agreement.
2. Trial and Subscription
The Customer receives a 14-day free trial with full access. After the trial period, continued use requires a paid subscription. The Customer is responsible for providing valid payment information before the trial expires. Subscription details, pricing, and billing cycles are set out at detours-app.com/pricing.
3. Data Ownership and Processing
The Customer owns all data they enter into Detours (drivers, vehicles, POD records, invoices, settlements). The Provider processes this data solely to deliver the contracted services. The Provider will not sell, share, or use Customer data for any other purpose. Upon account termination, data is available for export for 30 days, then permanently deleted.
4. Customer Responsibilities
The Customer is responsible for:
- Ensuring all users of their account (drivers, dispatchers) have consented to data collection
- Keeping login credentials secure
- Providing accurate company and billing information
- Ensuring their use of Detours complies with all applicable Ontario employment and privacy laws
5. Limitation of Liability
The Provider is not liable for the accuracy of data entered by users (POD records, fuel receipts, odometer readings). The Provider's total liability is limited to fees paid in the 3 months prior to any claim. The Provider is not liable for indirect, incidental, or consequential damages.
6. Governing Law
This Agreement is governed by the laws of Ontario, Canada. Any disputes will be resolved in the courts of Ontario.
7. Termination
Either party may terminate this Agreement with 30 days written notice. The Provider may terminate immediately for non-payment or violation of these terms. Upon termination, the Customer retains access to their data for 30 days for export.
Questions about this Agreement? Contact us